Shipping & Returns
Shipping...
We currently ship to the USA (+military), Canada, and the UK/Europe
Shipping is expensive for everyone, and rates change daily, so we charge a flat shipping rate! Once your order has shipped, you will receive tracking information about the carrier and expected delivery date. Most orders process and ship within 1-3 business days via USPS, but please allow 5-8 business days for your order to ship to you! (I usually get orders packed and shipped the next day, but life happens.) If you need an order sooner, please contact us before you order so we can adjust shipping.
I usually ship orders via USPS for a flat $5. Orders over $50 in the US now ship free!
We ship to military APO/FPO addresses, and now offer shipping to Canada, the United Kingdom, and select European countries starting at $11 through Pirate Ship Simple Export. This can take a few weeks, but it is the only way to avoid high shipping charges, so if you are needing another option please contact us! info@bumblebabee.com
*Tracking info will be provided, but estimate is 1-4 weeks! At this time we are not collecting customs or import fees for international orders, so please be aware that you may owe these.*
Current Countries: Canada, United Kingdom, Ireland, Switzerland, Sweden, Germany, Poland, Italy, Spain, France, Finland, Belgium, Denmark, Australia. We may ship to others upon request.
Please double check your shipping information when you place an order- we are unable to make changes after an order has shipped, and with limited stock we may not be able to replace your order.
Returns & Exchanges...
Sales on discounted/sale and seasonal items are final and returns will not be accepted.
At this time we only offer returns. Returns must be made ASAP within 2 weeks of receiving your order - no returns due to wear and tear.
Include your order number and reason for return. All items must be unworn and in new condition, tags attached. Refunds will be issued once items are received and inspected.
Please contact us for return information - orders@bumblebabee.com.
Damaged or Faulty Items...
We inspect all orders for visible defects before they are sent out. If you experience any defects upon first wash or wear, please let us know! We cannot accept items damaged from wear and tear or washing machine/dryer issues.
Please contact us if there are any issues with your order and we will do our best to resolve the problem!
Contact Us
You should receive a response within 24 hours, but please remember that this is a one-woman show!